Privacy Policy

Effective Date: May 27, 2026

E.T. Mechanical Ltd. ("we," "us," or "our") operates the website located at https://et-mechanical.etmechanical.workers.dev/ (the "Site"). We are deeply committed to protecting the privacy, accuracy, and reliability of the personal information you share with us.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, request an HVAC, plumbing, or electrical estimate, schedule a service call, or join our Comfort Club Membership.

By using our Site and providing us with your personal information, you consent to the data practices described in this policy in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, fill out a contact form, schedule a service, or interact with us via phone, text, or email.

2. How We Use Your Information

E.T. Mechanical Ltd. uses your information to deliver top-tier home comfort and mechanical services. Specifically, we use your data to:

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your online experience, analyze website traffic, and understand user behavior.

You can choose to disable cookies through your individual browser settings. However, doing so may limit your ability to use certain features on our website.

4. How We Share Your Information

We do not sell, rent, trade, or lease your personal information to third parties. We only share your data under the following strictly defined circumstances:

SMS/Text Messaging Privacy Disclosure

If you opt in to receive text messages or updates from E.T. Mechanical Ltd. (e.g., for appointment reminders or technician dispatch alerts), your mobile information, phone number, and SMS consent will not be shared, sold, or leased to any third parties or affiliates for marketing or promotional purposes.

5. Data Security

The security of your personal information is vital to us. We implement and maintain appropriate physical, electronic, and managerial security procedures to safeguard your data against unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Access to Information

Under PIPEDA, you have the right to access, review, correct, or request the deletion of the personal information we hold about you. If you would like to review the information we have on file, update your preferences, or opt out of our email marketing distributions, please contact us using the details provided below.

7. Changes to This Privacy Policy

E.T. Mechanical Ltd. reserves the right to update or modify this Privacy Policy at any time. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please reach out to us: